Return Request Form

communications@novusway.org
(828) 684-2361

RETURN POLICY:

We accept returns for damaged projects only. Due to the nature of our print-on-demand store, to initiate a return, please complete this form within 20 days of receiving your product. We will work through the return process with you and our printer. We ask for your patience during this time.

You will be responsible for shipping the product back to the factory address.

NOTE: This address is ONLY used to return defective products. This is NOT a camp address. Please don’t ship it until you hear back from us.

NovusWay Camp Store Return

11201 Ed Brown Rd

Charlotte, North Carolina, 28273

Name

First Name

Last Name

Email

Order Number

Date of Order

MM

DD

YYYY

Your Shipping Address

Address 1

Address 2

City

State/Province

Zip/Postal Code

Country

Describe the defect in your product